Privacy Policy


At IberPhys we guarantee the protection of our clients' data. The IberPhys website does not automatically recognize any data regarding the identity of visitors to its pages.

In those cases in which the user requests information about services or products or wishes to process claims or incidents, by sending resident forms on IberPhys web pages, it will in any case be necessary to collect the corresponding personal data in order to inform them about your request.

All these data are treated with absolute confidentiality, being used for the purposes for which they have been requested, within the framework of the Organic Law on Protection of Personal Data and other concordant legal regulations.

(I). Ownership

IberPhys is a trademark of the Company VR Projects & Soporte Web, S.L. Company incorporated in Madrid, Spain. CIF: ES-B86757507. Registered in the Mercantile Registry of Madrid, Spain, volume: 31192, book: 0, page: 159, section: 8, page: M561431. Entity that owns the website and the file to which your Personal Data is incorporated, as well as the person responsible for their treatment.

(II). Collection and treatment

2.1. Personal Data: IberPhys will collect Personal Data from Users, through online forms, via the Internet. The Personal Data collected, depending on each case, will be, among others: name and surname, address, telephone number, email, shipping address.

Users expressly and unequivocally give their consent for the Personal Data to be incorporated into the Personal Data File, registered with the data protection agency.

2.2. Finalidad: The purpose of the collection and automated processing of Personal Data will be:

2.2.1. Facilitate management and communication with our customers.

2.2.2. Make proposals to new contacts.

2.2.3. The sending of communications and advertising related to services and products.

In the case of subscribing to our newsletter, we inform you that we use the Mailchimp application for its management, which implies an international transfer of data to Mailchimp (The Rocket Science Group LLC) for the provision of the service, based on a Decision of adequacy of the European Commission (Execution Decision (EU) 2016/1250 of the Commission, of July 12, 2016, in accordance with Directive 95/46/EC of the European Parliament and of the Council, on the adequacy of the protection conferred by the EU-US Privacy Shield.

Likewise, we inform you that this company uses devices to monitor the activity of the recipients, in order to control the opening of the emails and the clicking on the links contained in the emails and collect information such as IP address, browser, type of client email and similar details, in order to prepare campaign monitoring reports with the information collected as well as improve the effectiveness of Mailchimp services. For more information, you can consult the Mailchimp Policy:

(III). Use of Cookies and Remarketing

IberPhys may use "cookies" when the User browses any of its web pages.

A "cookie" can be defined as a text file that a Website stores on the hard drive of your computer containing information related to the User. Once your browser is closed, the "cookie" implanted on your computer's hard drive stops working.

IberPhys reserves the right to use its "cookies" to achieve greater effectiveness and efficiency of the online services it provides to Users.

The advantages that the acceptance of our "cookies" entails translates into a saving of time since the user will not have to verify the registration process on a repetitive basis. The additional advantage provided by "cookies" is that they allow us to track and narrow your interests in order to facilitate your stay on our Website.

The User has the possibility of configuring his browser to be notified on the screen of the reception of "cookies", as well as to prevent the installation of "cookies" on his hard drive. It is important that if you do not wish to accept the implementation of "cookies", do not forget to configure your browser accordingly. Even if you configure your browser in the sense of rejecting the acceptance of "cookies", you will be able to browse our Website, the only drawback being the impossibility of participating in each and every one of the services offered.

IberPhys does not assume any responsibility regarding the “cookies” that third parties outside our service could install on the hard drive of your computer.

Our website may use remarketing techniques. Remarketing allows our advertisements to be shown to people who have previously visited our website. Remarketing is anonymous and is in no way associated with personal information.

The use of remarketing requires the use of cookies from providers such as Google or Double Click, which, among other systems, is managed through Google Analytics. You can use tools such as Google's ad settings system or disable cookies from a third-party provider via the Network Advertising Initiative opt-out page.

You can find more information about our cookie policy at the following link: IberPhys Cookie Policy

(IV). Links

This Website includes hyperlinks (“links”) that allow you to move to other pages or Websites. IberPhys does not assume any responsibility regarding the Data Protection Policies that could be adopted in them, advising Users to inform themselves of their content.

In any case, Users are fully aware that this Privacy Policy applies solely and exclusively to the information collected on this IberPhys Website.

(V). Rights of access, rectification, cancellation and opposition

Those natural persons who have provided their data to IberPhys, may contact it, as the person responsible for the Personal Data File, in order to be able to exercise their rights of access, cancellation, rectification and opposition regarding the data included in the File. of Personal Data.

Given the very personal nature of these rights, it will be necessary for the affected party to prove their identity to IberPhys.

IberPhys reserves the right to adopt the measures that are pertinent in order to verify your identity.

The rights of access, rectification, cancellation and opposition, may be exercised in accordance with the provisions of current legislation. The User must send a written communication, addressed to the IberPhys Customer Service Department based at Benito Peréz Galdós 189, Torrejón de la Calzada. Madrid, (28991). Spain.

Once the request is received, IberPhys will proceed to notify you of its decision within the deadlines established in the applicable legislation at all times.

(VI). Change of Regulations

IberPhys reserves the right to modify this Privacy Policy in order to adapt it to new legislation or jurisprudence, as well as those that may derive from existing standard codes in the matter or for strategic and/or corporate reasons. All this, without prejudice to claiming the necessary consent of those affected to carry out the required treatments, when this is not considered granted in accordance with the terms of this Privacy Policy.

Any doubt, question or comment that you may have with reference to this Privacy Policy, do not hesitate to let us know by directing your communication to the Customer Service Department, based at Benito Peréz Galdós 189, Torrejón de la Calzada. Madrid, (28991). Spain.

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